Posted: July 15, 2020
Direct Service Associate

Provide direct services including deliveries and pick-ups of furniture, food, and Christmas gifts.
Supervise and educate our diverse volunteer corps.
Carry out numerous tasks required to prepare for pick-ups and deliveries — administratively and in the warehouse.

Essential / Core Responsibilities
  • Help My Brother’s Keeper accomplish its mission by treating all recipients, volunteers, and donors with kindness, dignity, and respect in Christ’s name
  • Professionally represent My Brother’s Keeper to the public in the community and on the phone
  • Help build community by welcoming visitors and new volunteers
  • Supervise diverse part-time volunteer corps
  • Educate volunteers about the complexities of our work and our mission
  • Physically perform deliveries and pick-ups of furniture, food, and Christmas gifts (includes offering a crucifix at furniture deliveries as described above)
  • Drive commercial vans and 16 ft. moving trucks to perform deliveries and pick-ups
  • Help coordinate furniture pick-up schedule and make confirmation calls, as needed
  • Make quality control decisions on furniture pick-ups
  • Help maintain general organization and appearance of the facility, grounds, and vehicles
  • Clean furniture and perform light repair as needed
  • Assist with set up and breakdown related to special events
  • Lead opening, lunch-time, and closing prayers along with other staff
  • Prepare simple lunches for self and volunteers along with other staff as needed (all food provided by MyBrother’s Keeper; on-site lunch is counted as part of the standard work day)
  • Accurately maintain associated computer records and other administrative tasks as needed
  • Write newsletter articles and blog posts as needed
Desirable Qualities & Experience
  • Bachelor’s Degree (desirable but not required)
  • Deep and passionate commitment to Christian service and the mission of My Brother’s Keeper
  • Prior experience demonstrating a strong service orientation, good organizational, people and leadership skills; work in a non-profit or mission-driven organization is a plus
  • Track record of strong teamwork skills and the ability to coordinate with diverse constituencies – e.g. other staff, volunteers and donors
  • Excellent communication /interpersonal skills and ability to effectively engage and build relationships with volunteers
  • Sound organizational, analytical, logistics and people management skills: must be able to effectively problem-solve, multi-task, prioritize and manage time in a fast-paced, dynamic environment.
  • Sound judgment/Common sense— position involves decision-making throughout the day which must occur independent of direct supervision; must be able to make quick adjustments to schedules and redirect resources
  • Flexibility and patience— ability to adapt to changes in the work environment, changes in volunteer corps, and unexpected events as well as peak- time demands from a schedule and sustained commitment standpoint
  • Able to maintain confidentiality and discretion with information related to donors and service recipients
  • Proficient in basic Microsoft Office Applications
If interested in applying

Please send (1) letter of interest and (2) resume to Erich Miller at Your letter of interest should include your motivation for supporting our mission “To bring the Love and Hope of Jesus Christ to those we serve.” Thank you.